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I have received permission from my clients to write this report.
Clients of mine from Vienna visited Japan before the Corona pandemic and they recently wanted to return to Japan.
They liked my small travel agency and asked me to organize their trip again. I was incredibly happy about that!
I spoke to them regularly about ZOOM.
It was necessary to check their schedule in Japan and then find an efficient itinerary, matching it with the Japanese calendar.
They wanted to avoid the crowds in the fall as much as possible because there are many holidays in Japan and it is also a travel time for Japanese people.
We also had to consider how heavy it would be to carry their suitcases.
However, there is a courier service in Japan.
With this service, you can send your heavy suitcase to the next hotel but one and travel to the next hotel with a small backpack containing your luggage for a few nights.
Not all hotels work with this courier service.
It was therefore necessary to check with each hotel to make sure this was the case.
The location of the hotel is also important. The accessibility of airports and train stations should also be taken into account.
We carefully considered which hotel we should stay in.
Many travelers these days use OTAs (Online Travel Agents) to book hotels. I don’t deny that it’s convenient. But it’s also true that there are problems with it. I’ve had the opportunity to speak with hotel managers and I’m not sure if it’s a problem with the OTA system or if it’s a mistake on the traveler’s part when booking, but sometimes they arrive at the hotel without a reservation or they’ve booked with the wrong details. Hotel managers want to help these travelers, but since their bookings were made through OTAs, they have to file a complaint with the OTAs themselves.
My clients, however, do not encounter any such booking errors. My small travel agency is a recognized Japanese travel agency and a member of the All Nippon Travel Agents Association (ANTA). Their unions have close ties with the Japanese government and are trusted by the hotels. I use this network to contact each hotel.
The most important thing, of course, is that I do what my customers want. Nikko and Hakone are very crowded in the fall, so a schedule of not spending the weekend there was suggested to make it as convenient as possible.
Fortunately, my clients trusted my small travel agency and were open to my suggestions. It involved visiting the Japanese countryside, as well as destinations that are popular with foreign tourists.
They then stayed at a ryokan in Togari-Onsen, Nagano Prefecture, and at Zenkoji Temple in Nagano, where they stayed in a temple hostel. In Shimoda, Shizuoka Prefecture, they stayed in a family-run guesthouse overlooking the sea.
I am very glad that they liked it there.
In Japan, a lot of information is only available in Japanese. Some information is also only available from Japanese travel agencies.
In some famous destinations, there are only foreign tourists and few Japanese people. If you prefer this way of traveling, of course I have no objection, but my clients had other wishes.
I will continue this report in my next blog.
*The nice photos were taken by the customer.

I received a happy message from my client.
Thank you!
These clients are very interested in Japanese art.
I am very happy that they enjoyed both new and old Japanese culture.
The nice photos were taken by the customer.
・・・・・
Wir sind zurück von unserer wunderbaren Japanreise, erfüllt von vielen Eindrücken und Erlebnissen. Alles hat super geklappt: das haben wir auch Ihnen zu verdanken!
Das staatliche Gästehaus in Kyoto war ein sehr wertvoller Tipp von Ihnen: wir haben so gestaunt ob all den Handwerkskünsten und Perfektion der Gestaltung. Die Teezeremonie war ebenso ein sehr schönes und beeindruckendes Erlebnis.
Auch mit dem Mieten des Autos gab es keinerlei Probleme und wir durften Fujisan bei strahlendem Wetter erleben! Naoshima war dann eines unserer Highlights und es war toll, die verschiedenen Museen und Kunstwerke mit dem Fahrrad zu erleben.
Ich danke Ihnen von Herzen für alles, was Sie für mich und uns getan haben. Es war eine Reise, die uns unvergessliche Erinnerungen beschert hat.

I received a happy message from my client.
Thank you!
The couple has traveled not only in Japan but also all over the world.
Mr Jan Knüsel, who appears in my client’s message, runs a Japan news website called Asian Spiegel.
Asian Spiegel
https://asienspiegel.ch/
There are very few golf courses in Japan where foreign visitors can play, but I am glad you enjoyed it.
Kyoto’s “Kita-no-odori” is a springtime event in which geiko and maiko dance wearing beautiful costumes.
I am very happy that they enjoyed the traditional Japanese performing arts to the fullest.
The nice photos were taken by the customer.
・・・・・
Wenn man in Japan ein Auto mieten will, benötigt man als Schweizer Bürger/in nebst einem internationalen Führerausweis eine japanische Übersetzung desselben. Auf Empfehlung des Japanspezialisten, Jan Knüsel, gelangten wir im Vorfeld unserer Reise an Frau Mariko Sugie. Sie hat uns die japanische Übersetzung innert kürzester Zeit organisiert, bzw. das Original an unsere Heimadresse in die Schweiz geschickt.
Im Vorfeld hat sie uns zudem Tickets für die Kitano Odori Vorführung in Kyoto beschafft, die wir selbst nicht bestellen konnten, und uns in unser Hotel in Tokyo gebracht. Auch hat sie für uns einige Abklärungen betreffend Hotels und Golfresorts gemacht.
Unsere Anliegen hat sie immer sehr schnell und kompetent abgewickelt, wofür wir ihr sehr dankbar sind. Bei weiteren Japan-Reisen werden wir ihre Dienstleistungen gerne wieder in Anspruch nehmen und können Sie daher anderen Japan-Reisenden bestens empfehlen.

I received a happy message from one of my client.
Thank you!
These guests were very interested in Shinto and wanted to pay an official visit to the shrine.
So I took them to Nitta Shrine in the south of Tokyo.
This shrine was founded in the 14th century and is still held in high esteem by the locals.
The priest is an official of the Shinto shrine authority and used to be a university professor.
He answered my customers’ questions with precision.
After the prayer, customers received souvenirs such as o-fuda (wooden prayer cards that resemble icons).
The nice photos were taken by the customer.
・・・・・
Letzte Woche sind wir wieder in die Schweiz zurückgekehrt. Etwas mehr als sieben Wochen durften wir Ihr wunderschönes Land entdecken.
Meiner Frau und mir ist es ein Anliegen, Ihnen noch einmal ganz herzlich zu danken für Ihre Hilfe bei der Übersetzung des Fahrzeugausweises und der Organisation des Besuches dieses wunderschönen Schreines und der sehr interessanten Begegnung mit dem Priester. Wir denken gerne und oft daran zurück und die überreichten Geschenke schmücken jetzt unsere Wohnung.

I received a happy message from one of my client.
Thank you!
My client is a family who loves Japanese cars and flowers, and they had a great time in Japan with their rental car.
Residents of Switzerland, Germany, France, Belgium, Monaco, and Taiwan can drive in Japan with their own driver’s license (original of course), provided that they have Japanese translation of the documents together with them.
I was asked to arrange for the Japanese translation of these documents and also to use the travel advisory services of my small travel agency.
I assisted the client with information on flower blooms, recommended places to visit, car rental arrangements, and other travel assistance.
The nice photos were taken by the customer.
・・・・・
Wir sind wieder zu Hause, der Flug war sehr lang, aber alles hat sehr gut geklappt. Wir haben es in Japan sehr geniessen können. Es hat uns erstaunt, wie gut alles funktioniert hat, trotz der anderen Sprache und Schrift. Wir haben nie zuvor ein Land gesehen, in dem alles so gut organisiert und übersichtlich ist, wie in Japan. Die Menschen sind sehr freundlich und hilfsbereit.
Falls mir jemand sagt, er gehe nach Japan werde ich ihnen gerne Ihre Mail-Adresse angeben für Tipps und Hinweise. Sie haben uns sehr geholfen, vielen lieben Dank dafür.

I received a happy message from one of my client.
Thank you!
The clients are a group of three friends.
They enjoyed their trip to Japan, including a traditional Japanese onsen ryokan.
The nice photos were taken by the customer.
・・・・・
Ich möchte mich erst mal sehr bei Ihnen und der Osaka/Kyoto-Reiseführerin für den tollen aufenhalt in ihrem wunderschönen Land danken. Für mich war es eine sehr tolle erfahrung un d ich weiß jetzt schon das ich ich wieder ihr tolles land besuchen werde.
Gerne werde ich mich wieder an sie wenden wenn ich ich wieder nach Japan kommen möchte, denn Ihre vorbereitungen waren wundervoll und immer sehr gut vorbereitet. Auch wenn es hin und wieder zu verständigungsprobleme gekommen ist haben sie alles immer sehr gut organisiert und sich um unser wohl sorgen gemacht, auch dafür bedanke ich mich sehr bei Ihnen.

I received a happy message from one of my client.
Thank you!
Due to the coronavirus situation, Japan has long had restrictions on accepting foreign travelers, but these have finally been relaxed.
We had a few ZOOM conversations about how to enter Japan, etc., and then she applied for a trip to Japan.
This customer is a woman traveling alone.
It was her first time in Japan, but she liked it very much.
She was able to enjoy Japan in autumn.
The nice photos were taken by the customer.
・・・・・
Es war heute ein wunderschöner und interessanter Tag, an dem ich schon so viel gesehen habe, dank Ihrer Planung und Energie.
Vielen Dank nochmal, auch für sämtliche Erklärungen, Reservierungen und Fürsorge, dass ich auch die ganze Zeit hier in Japan gut organisiert bin und überall einfach hinkomme. Sie haben absolut an alles gedacht!
Dank der wunderbaren Organisation, Fürsorge und Voraussicht verbringe ich einen sehr „easy-going“ Urlaub.
Ich fühle mich sehr wohl hier in Japan.

I got a nice message from my customers.
Thank you very much!
It was originally booked for a different destination, but due to the coronavirus situation, it was changed to a safer destination.
Shimoda in Shizuoka Prefecture is safe. The area is also designated as a UNESCO GEO Park.
My client enjoyed the beautiful sea and the lovely daffodils.
The beautiful photos were taken by client.
・・・・・
Schliesslich war alles gut. Mir hat es sehr gefallen in Shimoda.
Gestern war ich am Shirahama Strand und heute am Narzissen Festival.
Ich danke Ihnen für all Ihre Bemühungen.
・・・・・

I got a nice message from my customers.
Thank you very much!
They are two ladies travelling to Fukui.
Autumn is the season for crabs. They enjoyed the food and sightseeing.
The lovely photos were taken by customers.
・・・・・・
Sehr geehrte Frau Sugie,
ich wollte mich kurz melden.
Wir sind wieder zurück in Tokio!
Die Reise nach Fukui und Kanazawa war sehr schön, alles hat gut geklappt!
Die Stadt Fukui hat mich an Deutschland erinnert und das 21 Museum in Kanazawa ist grossartig!
Vielen Dank für Ihre Bemühungen!

I got a nice message from my customers.
Dear German family living in Tokyo. Thank you very much!
They traveled around Shikoku in a rental car.These lovely pictures were taken at that time.
・・・・・・
Vielen herzlichen Dank für die Organisation unserer Reise. Hinter uns liegen sehr schöne Tage!
Besonders Ihre Hinweise auf das Deutsche Haus in Naruto und auch der tolle Ryokan an der Kazurabashi waren wertvoll.
Die Hotels haben uns gefallen und auch das Mietauto war gut.
・・・・・・

My little travel Agency is a startup.
But I have great customers and excellent business partners.
I am very happy.
I got a great message from our customers.
Thank you so much!
・・・・・・・・・・・・・・・
STAY AND VISIT TO TOKYO
At the beginning of June we spent a few days in Japan’s capital city. The
program was organized by the Kaguya Reisebuero and it has everything
worked out excellently.
We had an excellent guide and spent very good time in Tokyo.
Overall we were very satisfied and would like to recommend this office!
Marianne Brix and Elfriede Hotko from Vienna (Austria).
Concierge for your travel
http://kaguyareisebuero.com/plans/83

Nakagin Capsule tower is currently in crisis situation.
This building was built by a famous architect,Kisho Kurokawa,in 1972.
It is a capsule-type apartment house and is very unique.
Now it is a demolition crisis.
We work to protect this wonderful building.
The tour to visit it is one of the activities.
We got a great message from one of our customers.
Thank you so much! Mr JM.
*******
I want to thank you and your organisation for an enjoyable and highly informative guided tour of that Nakagin Capsule Building, last Thursday.
My interest in that construction goes back in time, even before it was constructed. The Metabolist approach to the new world order – now becoming a reality – conditioned my Architectural and Theoretical work from the 1960’s. So to enjoy the chance to enter and appreciate it was most important to me.http://kaguyareisebuero.com/plans/55
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